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Privacy Policy – May 2024 – v1

LADY & ALL PRIVACY POLICY

This Privacy Policy applies between you, the User of this website, and Lady & All, the owner and provider of this website. Our website address is www.ladyandall.com.

Data Protection

We comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR). If you have any inquiries or complaints regarding data privacy, please email us at hello@ladyandall.com.

1. Our Commitment to Your Privacy

Lady & All takes the privacy of your information very seriously. This Privacy Policy applies to our use of all Data collected by us or provided by you in relation to your use of the Website. Please read this Privacy Policy carefully.

2. Definitions and Interpretation

In this Privacy Policy, the following definitions are used:

  • Data: Collectively, all information you submit to Lady & All via the website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.
  • Data Protection Laws: Any applicable law relating to the processing of personal Data, including but not limited to the UK General Data Protection Regulation (UK GDPR) and any national implementing laws, regulations, and secondary legislation.
  • UK GDPR: The General Data Protection Regulation (EU) 2016/679 as it applies in the UK.
  • Lady & All, we or us: Lady & All is a company incorporated in Northern Ireland, United Kingdom, [Company Registration Number: NI702786], whose registered office is at The Mount Business Centre, 2 Woodstock Link, Belfast, BT6 8DD.
  • User or you: Any third party that accesses the Website and is not either (i) employed by Lady & All and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Lady & All and accessing the Website in connection with the provision of such services.
  • Website: The website you are currently using, www.ladyandall.com and any sub-domains of this site unless expressly excluded by their terms and conditions.

3. Scope of this Privacy Policy

This Privacy Policy only applies to Lady & All and Users’ actions concerning this Website. It does not extend to any websites that can be accessed from this Website, including, but not limited to, any links we may provide to social media websites.

For the purposes of the applicable Data Protection Laws, Lady & All is the “data controller”. This means that Lady & All determines the purposes for which and how your Data is processed.

4. Data Protection and Security

Lady & All agrees that any personal information collected from this website is subject to the restrictions detailed in the UK GDPR. Further information on the UK GDPR can be found on the Information Commissioner’s Office website.

We do not make your personal details available to third-party companies for marketing purposes other than the marketing of Lady & All products and websites. We (and our representatives) may hold your personal details to process your order, maintain your account, and conduct research.

You have the right to access and amend the information held by Lady & All.

Although Lady & All takes appropriate measures to secure any personal information given by users of this site, you acknowledge that the Internet is an open network and the transmission of information over the Internet is not controlled by Lady & All. As such, the security of information in transit cannot be guaranteed.

5. Use of Information

In addition to names and addresses supplied to process your order, Lady & All may collect additional information as you or your computer provide it. This includes:

  • Your IP Address: Stored as an anti-fraud measure to protect our customers, performed automatically by our web server.
  • Your web browser: Used for troubleshooting and analytical purposes.
  • Promotional emails: When you indicate interest during the website registration process, Lady & All may occasionally send you promotional emails to update you with new products, services, and offers. Your email address and other personal details are kept private if you opt-in to this service. You may opt out anytime by pressing the “Unsubscribe” link in any promotional email we send you.

We will collect and use the personal information listed above for the following reasons:

  • To process your order details
  • To improve the customer service delivered by Lady & All
  • To improve the accessibility and maintenance of our website
  • To ensure the security of our website

6. Links to Other Websites

Lady & All may link to third-party websites on occasion. We do not control or monitor these websites and make no guarantees regarding their contents. We cannot accept any liability for issues that may arise because of viewing third-party websites.

7. Damage to Your Computer

Lady & All makes every effort to ensure this website is free from viruses or defects.

8. Business Transitions

If Lady & All expands, reduces, or transfers control of its business, Data may be transferred to the new owners/parties for originally supplied purposes. We aim to ensure your privacy is protected in such transitions.

9. General

You may not transfer any rights under this policy. We may transfer our rights if we reasonably believe it will not affect yours. If any policy provision is deemed unlawful/unenforceable, it shall be severed, and the remaining provisions enforced. This policy is governed by the laws of the United Kingdom, whose courts have exclusive jurisdiction over any disputes.

10. Policy Changes

Lady & All reserves the right to change this privacy policy as we deem necessary or as required by law. Any changes will be immediately posted on the Website, and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

11. How We Collect Data

We collect Data in the following ways:

  • Data is given to us by you; and
  • Data is collected automatically.

12. Data That is Given to Us by You

Lady & All will collect your Data in various ways, such as when you contact us through the Website, by telephone, post, email, or through any other means, in accordance with this privacy policy.

13. Keeping Data Secure

We will use technical and organisational measures to safeguard your Data. For example:

  • Access to your account is controlled by a password and a username that is unique to you.
  • We store your Data on secure servers.

14. Data Retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted. Even if we delete your data, it may persist in backup or archival media for legal, tax, or regulatory purposes.

15. Your Rights

You have the following rights concerning your Data:

  • Right to access
  • Right to correct
  • Right to erase
  • Right to restrict our use of your Data
  • Right to data portability
  • Right to object

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please get in touch with us.

16. Website Interaction

Comments

When visitors leave comments on the Lady & All website, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string, to help detect spam. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website.

Cookies

If you leave a comment on our website, you may opt to save your name, email address, and website in cookies. These are for your convenience, so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will set up several cookies to save your login information and screen display choices. Login cookies last two days, and screen options cookies last one year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and indicates the post ID of the article you just edited. It expires after one day.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly the same way as if the visitor had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

17. Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

18. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. We store the personal information provided by users who register on our website (if any) in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

19. Your Data Rights

If you have an account on the Lady & All website or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you provided. You can also request that we erase any personal data we hold about you. This does not include any data we must keep for administrative, legal, or security purposes.

20. Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service.