Discreet Shipping
Your new sex toy will arrive in discreet, plain packaging.
We primarily use Royal Mail as our trusted delivery partner.
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Lady & All
Timescale
Not all delivery timescales are best estimates provided by the courier and on occasion deliveries make take longer due to unavoidable delays like weather, road closures or industrial action etc however we will do our utmost to ensure your package is delivered on timely manner.
Cancelling Orders
If you need to cancel your order please contact us on hello@ladyandall.com and include your order number.
If your order hasn’t been shipped yet we can cancel this for you and issue you a refund however if the item has been shipped already you will need to return the item back to us first before we issue you a refund.
*Emails are not watched on weekends and bank holidays. *
Returns
Please read our Return Policy here
Customs / Fees
Lady & All are not responsible for covering fees or taxes. If your region require all customs and import fees then this is your responsibility. For further information please contact your local custom offices. We will not be liable or responsible if any such law is broken.